Frequently asked questions.

What is PayTime?

PayTime is Pakistan’s cloud-based payroll and salary software. It automates salary processing, FBR income tax, payslips, EOBI and statutory deductions for businesses, accountants and advisors.

Who is PayTime for?

Startups, SMEs, clinics, schools, agencies and larger companies, as well as accountants and tax consultants who run payroll for multiple clients.

Do I need to install anything?

No. PayTime is fully cloud-based and runs in any modern browser on any device — there is nothing to download, install or maintain.

How long does setup take?

Most businesses are running the same afternoon. You import your existing salary sheet and PayTime maps the pay, tax and deduction details for you.

Can I import my existing salary data?

Yes. You can import an existing salary spreadsheet and PayTime will map employees, salaries and allowances so you don’t start from scratch.

Is there a free trial?

You can get started free with no card required, set up your company and explore the platform. You only pay for credits when you run your first live payroll.

Do I need an accountant to use PayTime?

No. PayTime is built so a business owner or HR person can run compliant payroll without a finance background — the tax and deductions are automated.

What information do I need to add an employee?

Just the basics: name, join date, gross salary and any fixed allowances or deductions. Tax is then calculated automatically each run.

Can I use PayTime for a single employee?

Yes. There is no minimum team size — PayTime works for one employee or thousands, and you only pay for the payrolls you actually run.

Which browsers are supported?

Any current version of Chrome, Edge, Firefox or Safari on desktop or mobile. PayTime also installs as an app on your phone’s home screen.

How does PayTime pricing work?

PayTime uses simple credit-based pricing. One credit processes one employee’s payroll for one month, and the more credits you buy, the lower the price per credit.

What is a payroll credit?

A credit covers processing one employee’s payroll for one month — including salary calculation, FBR tax, deductions and the payslip.

How much does a credit cost?

Credits range from Rs 250 down to Rs 100 each depending on volume: Rs 250 (1–100), Rs 200 (101–1,000), Rs 150 (1,001–3,000) and Rs 100 (3,001+).

Is there a setup fee?

No. There are no setup fees and no long-term contracts — you start today and pay only for the credits you use.

Do credits expire?

No. Credits never expire and can be used across months or years, whenever you run payroll.

Do I pay for employees I didn’t process?

No. You only spend a credit when you actually run an employee’s payroll for a month, so seasonal or variable headcount never overpays.

How do I buy credits?

You purchase credits from your account dashboard. Larger bundles automatically qualify for the lower per-credit rate.

Can I estimate my monthly cost?

Yes. The pricing page has a credit estimator — enter your number of employees and months and it shows the recommended bundle and total cost.

Are there discounts for large teams?

Yes. Pricing is volume-based, so the per-credit rate falls automatically as you buy more — down to Rs 100 per employee for 3,001+ credits.

What payment methods are accepted?

Payment is handled from your dashboard; for local businesses bank transfer and card options are supported. Contact us for invoicing or annual billing.

Is PayTime FBR compliant?

Yes. PayTime calculates salary income tax using the current FBR salaried slabs and surcharge, and produces FBR IRIS-ready reports and statutory records.

How does PayTime calculate income tax?

It applies the latest FBR salaried tax slabs — fixed amount plus the rate on income above each slab’s lower bound — automatically on every payroll run.

Does PayTime update when FBR changes the slabs?

Yes. Tax years and slabs are maintained in PayTime, so when the Finance Act changes rates you get the correct figures without editing formulas.

Does PayTime handle the surcharge on high incomes?

Yes. Where annual taxable income crosses the surcharge threshold, the configured surcharge is applied on top of the calculated tax.

Can I see tax for previous tax years?

Yes. PayTime keeps multiple tax years, and the salary tax calculator lets you switch between fiscal years to compare figures.

Does PayTime produce FBR IRIS reports?

Yes. PayTime prepares FBR IRIS-ready filings and statutory forms and keeps accurate, audit-ready records for every period.

Can I generate tax deduction certificates?

Yes. Tax-deduction certificates for employees can be generated on demand and downloaded instantly.

How is monthly tax worked out from annual tax?

PayTime computes the annual tax from the slabs, then spreads it evenly across the 12 months so each payslip shows the correct monthly deduction.

Does the free salary tax calculator use the same rates?

Yes. The homepage salary tax calculator uses the exact same tax-year slabs and surcharge that drive your payroll, so results match.

Are tax credits and rebates supported?

PayTime applies the standard salaried tax treatment; specific admissible credits can be reflected in an employee’s setup where applicable.

How do I run payroll each month?

Open the pay run, confirm salaries and any variations, and process — PayTime calculates tax and deductions, generates payslips and updates records in one step.

Can I run payroll for part of the team?

Yes. You can process selected employees or departments in a run rather than the whole company at once.

Can I handle overtime and bonuses?

Yes. One-off items such as overtime, bonuses and commissions can be added to a run and are taxed correctly with the salary.

Can I add allowances and deductions?

Yes. Fixed allowances (like fuel or medical) and deductions (like loans or advances) are configured per employee and applied automatically.

Can I process a mid-month joiner or leaver?

Yes. PayTime pro-rates salary for joiners and leavers based on their dates so the pay and tax are correct for a partial month.

Can I reverse or correct a payroll run?

Yes. You can review a run before finalising, and corrections can be made and re-processed with an updated record.

Does PayTime create bank transfer files?

Yes. PayTime generates bank transfer files ready to upload to your bank for fast, error-free salary disbursement.

Can I run payroll on any date?

Yes. You choose your pay date each cycle; PayTime is not tied to a fixed calendar and supports monthly pay runs.

Is there an approval step before payroll is finalised?

Yes. A run can be reviewed and approved before it is finalised and locked, giving you a clean audit trail.

Can I handle salary revisions?

Yes. Update an employee’s salary and the change flows into the next payroll run and all downstream tax and deduction calculations.

Does PayTime generate payslips?

Yes. Branded, itemised payslips are generated and emailed to every employee the moment payroll is processed.

Can employees download their own payslips?

Yes. Employees can securely view and download their payslips and salary certificates online at any time.

Can I generate salary certificates?

Yes. Salary certificates can be generated on demand and downloaded instantly, useful for visas, loans and rentals.

Are payslips branded with my company logo?

Yes. Payslips carry your company branding so they look professional to your team.

In what format are payslips produced?

Payslips are produced as clean PDF documents that can be emailed, downloaded or printed.

Do payslips show tax and deductions clearly?

Yes. Each payslip itemises gross pay, allowances, income tax, EOBI and other deductions, and net pay.

Can I resend a payslip to an employee?

Yes. Payslips for any processed period can be re-sent or re-downloaded from the employee’s record.

What reports does PayTime provide?

Payroll summaries, tax-deduction reports, salary registers and certificates — all ready to export to PDF or Excel.

Can I export payroll data to Excel?

Yes. Payroll registers and reports can be exported to Excel or PDF for your own records or your auditor.

Are historical payslips kept?

Yes. All processed payslips and records are retained so you and your employees can access past periods anytime.

Does PayTime handle EOBI?

Yes. EOBI contributions are configured once and applied automatically to every eligible employee on each payroll run.

Does PayTime handle provident fund?

Yes. Provident fund contributions for the employer and employee are set as a rule and deducted automatically each month.

Can I set custom deductions?

Yes. You can define custom recurring or one-off deductions — such as loans, advances or fines — per employee.

Are statutory deductions applied consistently?

Yes. Once configured, EOBI, provident fund and other statutory items are applied to every run without manual re-entry.

Can I track loan and advance balances?

Yes. Recurring loan or advance deductions run each month and reduce the outstanding balance until cleared.

Does PayTime keep records of deductions?

Yes. Every deduction is recorded per employee and per period, giving you audit-ready reports.

Can deductions differ by employee?

Yes. Deductions are configured per employee, so different rules can apply across your team.

Does PayTime support employer and employee contributions?

Yes. For items like provident fund, both the employer and employee contribution portions are handled and reported.

Are deductions shown on the payslip?

Yes. Each payslip clearly itemises EOBI, provident fund and any other deductions alongside the net pay.

Can I stop a deduction at any time?

Yes. You can end or pause a deduction on an employee’s record and it stops applying from the next run.

Can employees access their own information?

Yes. Employees can securely view and download their payslips, salary certificates and tax documents online.

Can I add unlimited employees?

Yes. There is no cap on the number of employees — you only pay per employee processed each month.

Can I group employees by department?

Yes. Employees can be organised by department or location, which makes running and reporting on payroll easier.

How do I offboard an employee?

Mark the employee as a leaver with their end date; PayTime pro-rates their final pay and stops future runs for them.

Can I store employee documents?

You can keep the pay-related records and generated documents (payslips, certificates) against each employee’s profile.

Is there role-based access for staff?

Yes. Access can be limited by role so, for example, staff can manage certain areas without seeing everything.

Can more than one person manage payroll?

Yes. You can add team members with appropriate access so payroll isn’t dependent on a single person.

Can employees update their own details?

Employee self-service focuses on viewing pay documents; changes to pay and tax setup are controlled by the admin for accuracy.

Does PayTime support contractual and permanent staff?

Yes. You can process permanent salaried staff and handle contractual arrangements within the same company.

Can I see a salary register for all employees?

Yes. A salary register lists every employee’s pay, tax and deductions for a period and exports to PDF or Excel.

Can accountants use PayTime for clients?

Yes. PayTime is purpose-built for accountants and tax consultants managing payroll for multiple client companies.

Does PayTime support multiple companies?

Yes. You can run and manage unlimited companies from a single dashboard with role-based access.

Can I switch between client companies easily?

Yes. Each company is separated, and you switch between them from one login without signing in and out.

Is client data kept separate?

Yes. Every company’s employees, payroll and records are isolated so client data never mixes.

Can I bill payroll as a service to clients?

Yes. Credit-based pricing lets a practice scale credits with the payrolls run across clients, with no rigid per-seat contracts.

Can I give a client limited access?

Yes. Role-based access lets you give a client visibility into their own company while you manage the payroll.

Are FBR reports available per client?

Yes. FBR IRIS-ready reports and statutory records are produced per company, keeping every client audit-ready.

Can I manage deadlines across clients?

The dashboard helps you keep track of each client’s payroll so nothing is missed across your book of business.

Is there a per-client salary certificate?

Yes. Salary and tax-deduction certificates are generated per company for each client’s employees on demand.

Does multi-company cost more?

No extra platform fee — you simply use credits for the payrolls you run, whether that’s one company or fifty.

How secure is my payroll data?

Your payroll and employee data is encrypted, access-controlled with role-based permissions, and backed up automatically.

Where is my data stored?

Data is stored securely in the cloud with encryption in transit and at rest, and regular automated backups.

Is my data backed up?

Yes. Backups run automatically so your payroll history and records are protected against loss.

Who can see my company’s data?

Only the users you authorise, with access limited by their role. PayTime does not share your payroll data.

Is data encrypted?

Yes. Connections are encrypted (HTTPS) and sensitive data is protected at rest.

Can I control what staff can access?

Yes. Role-based permissions let you decide which staff can view or manage each part of the system.

What happens to my data if I stop using PayTime?

You can export your payroll registers and documents at any time so your records remain with you.

Is there an audit trail?

Yes. Payroll runs and key actions are recorded, giving you a clear, audit-ready history for every period.

Does PayTime meet data-protection expectations?

PayTime follows standard security practices — encryption, access control and backups — to keep employee data safe.

How do I reset my password securely?

Use the “Forgot password” option to receive a one-time verification code by email, then set a new password.

Does PayTime integrate with attendance machines?

Yes. PayTime syncs working hours, leaves and overtime from biometric attendance devices directly into payroll.

Can I import attendance data?

Yes. Attendance and hours can be brought in so overtime and leave are reflected accurately in the pay run.

Does PayTime handle leave?

Leave taken can be reflected in payroll so pay is adjusted correctly for the period.

Can I track overtime hours?

Yes. Overtime hours can be captured from attendance or entered manually and are taxed with the salary.

Does PayTime work for shift-based teams?

Yes. Shift hours and overtime can flow into payroll, which suits businesses running multiple shifts.

How do I get support?

You can reach the PayTime team through the contact page for setup help, questions or a product demo.

Do you offer onboarding help?

Yes. We help you import your salary sheet and set up tax and deductions so your first payroll runs smoothly.

Can I book a demo?

Yes. Request a demo from the contact page and we’ll walk you through PayTime for your business.

Is training available for my team?

PayTime is designed to be simple, and we provide guidance during onboarding so your team is comfortable quickly.

How do I contact PayTime?

Use the contact form, email [email protected], or message us on WhatsApp using the button on the site.